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Quality Items Online Conditions of Use


Terms & Conditions last revised July 26, 2004


YOU MUST CONTACT CUSTOMER SERVICE by EMAIL: info@quality-items.com or CALL: 1-866-607-3527 TO RECEIVE AN RMA NUMBER TO RETURN ITEMS. Returns must be received no later than 14 days after receipt by customer. All returns will be charged a 25% restocking fee and you will receive a CREDIT for that merchandise. All returns must be sent back in their original packaging in a resaleable condition. All returns must include the "Return Receipt" (see below) You can expect a refund in the same form of payment originally used for purchase within 7 days of our receiving your returned product. You will be refunded the shipping cost only if the return is a result of a shipping error on our part. Calls for RMA numbers for incorrect/incomplete orders must be made within 72 hours of receiving the order.

Damaged or Defective Items

If you receive a damaged or defective item, you must Contact Customer Service EMAIL info@quality-items.com or CALL at 1-866-607-3527 within 5 days of delivery.
Please supply your order number and items listed from your original confirmation e-mail. The service representative will also need your e-mail address and phone number. Quality Items will make every reasonable effort to replace the item in a timely matter.
Send Returns to:
Quality Items Online
# 622 - 250 H Street
Blaine, Washington, U.S.A.
98230
All returns must include a " Return Receipt " providing the following:
Issued RMA # :

Customer Name:

Purchase Date:

Order Number:

Address:

Phone Number:

Email Address:

Qty. - Item Description:

Reason for Return:

To help expedite the process, please make sure all information is complete, correct and accurate.

This quality items online website ("our site" or "this site") is owned and operated by Quality Items Online. Please read these terms and conditions carefully before using our site. By using this site, you automatically agree to all of these terms of use. Quality Items Online may revise these terms from time to time. If you continue to use our site after we post changes to these terms and conditions, it will mean that you accept those changes.

General Provisions

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Use of Materials on this Site

Quality Items Online maintains this site for your personal information, education, and communication. Please feel free to browse our site. All materials on our site, including but not limited to artwork, photographs, graphics, audio clips, video clips, text and trademarks, are the sole property of Quality Items Online or its licensors. The exclusive rights to all materials on this site are protected by U.S. and international laws of copyright, trademark and unfair competition.

It is in keeping with Quality Items Online's mission to encourage public discourse and activism regarding conservation of the natural environment. Accordingly, unless particular materials are specifically restricted as noted on the web page, it is Quality Items Online's policy to allow limited reproduction and distribution of the materials posted on our site as follows: You may copy, reproduce and distribute content from this site provided that: (1) the particular article or section is reproduced in its entirety in its original form; you may not edit or otherwise change the substance of the content, or change or delete any copyright, trademark and other proprietary notices; (2) all copies include a statement that the material was reproduced from Quality Items Online with permission of Quality Items Online; (3) all copies include the following notice "Copyright ᅵ2004 Quality Items Online. All Rights Reserved."; (4) the copies are distributed only for the non-commercial educational or public policy purposes of promoting conservation of the natural environment; and (5) the copies are distributed at no charge, or at most, at actual cost. Provided you comply with all of these conditions, Quality Items Online grants you a non- exclusive, nontransferable license to use the materials on our site.

Other than as specifically described above, you may not copy, reproduce, distribute, modify, display, prepare derivative works based on, republish, transmit, repost or otherwise use the content of our site, without prior written authorization from Quality Items Online. To request such permission, contact Steve Murrell, Director of Finance. In no event may Quality Items Online trademarks, symbols, artwork or other visual or audio elements be reproduced separately from the textual content associated with them on the site.

If you download software from the site in order to use the materials as authorized above, the software, including any files, images, audio or video clips incorporated in or generated by the software, and data accompanying the software (collectively, "the software") is licensed to you by Quality Items Online. Quality Items Online does not transfer the title to you. You own the medium on which the software is recorded, but Quality Items Online retains full title to the software, and all intellectual property rights therein. You may not redistribute, sell, decompile, reverse engineer, disassemble, or otherwise reduce the software to a human-perceivable form.

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Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. However, your confidential use of this site cannot be guaranteed by Quality Items Online. Quality Items Online shall not be responsible for any harm that you or any person may suffer as the result of a breach of confidentiality with respect to information you transmitted to the site.

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Posted Materials

The information and opinions expressed in materials posted by visitors on the chat areas, bulletin boards, lists or other venues connected with our site (collectively, "forums") are not necessarily those of Quality Items Online or its affiliates and Quality Items Online makes no representations or warranties regarding such posted materials.

Users should be aware that our forums are public, not private communications. When you voluntarily disclose personal information on our forums, that information can be collected and used by others and may result in unsolicited messages from other people.

You shall not submit, upload or post to our forums any content which (1) libels, defames, invades privacy, or is obscene, pornographic, abusive, or threatening; (2) infringes any intellectual property or other right of any person or entity, including but not limited to, violating anyone's copyrights or trademarks; (3) falsifies or deletes author attributions, legal notices or other proprietary designations; (4) violates any law; (5) advocates illegal activity; (6) contains viruses, corrupted files, or other materials that may cause damage to another's computer, or (7) advertises or otherwise solicits funds or sales of goods or services. By posting any content on our forums, you automatically agree to indemnify Quality Items Online from and against any and all third party claims, demands, liabilities, costs or expenses, including reasonable attorneys' fees, resulting from your breach of these posting restrictions.

By posting any content on our forums, you automatically grant to Quality Items Online a perpetual, royalty-free, irrevocable and unrestricted worldwide right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from and distribute the posted content or incorporate the posted content into any form, medium, or technology now known or later developed for any purpose, including advertising and promotion, and you automatically waive all "moral rights" with respect to the posted content.

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Outside Links

Quality Items Online has not reviewed all of the sites linked to this site and is not responsible for the privacy practices or the content of any off-site pages or any other sites linked to this site, whether or not they are affiliated with Quality Items Online. Such linked sites are for your convenience only and you access them at your own risk. Quality Items Online makes no representations or warranties as to the accuracy or functioning of any such link. That another web site is linked to our site does not constitute endorsement by Quality Items Online of the owner of the other site, the content of its site, or its products or services.

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Limitations on Quality Items Online's Liability

The materials on this site are provided solely for educational and promotional purposes. Your use and browsing of this site is at your own risk. The materials could include technical inaccuracies or other errors. They are provided to you "as is" without warranty of any kind, either express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. Quality Items Online does not warrant that the functions contained in Quality Items Online materials will be uninterrupted or error-free, that defects will be corrected, or that our site or the server that makes it available are free of viruses or other harmful components. Quality Items Online does not warrant or make any representations regarding the use or the results of the use of the materials on our site in terms of their correctness, accuracy, reliability, or otherwise. You (and not Quality Items Online) assume the entire cost of all necessary servicing, repair or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Under no circumstances, including, but not limited to, negligence, shall Quality Items Online be liable for any special or consequential damages that result from the use of, or inability to use, the materials on our site, even if Quality Items Online or a Quality Items Online-authorized representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation may not apply to you. In no event shall Quality Items Online's total liability to you for all damages, losses, and causes of action, including but not limited to negligence, arising out of our in connection with your use of this site, exceed the amount paid by you, if any, for accessing this site.

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General Provisions

The materials on Quality Items Online are presented solely for promotional purposes in the United States and Canada. This site is operated under the supervision of Quality Items Online from its offices within the state of Washington. Quality Items Online products are available in many parts of the world. However, our site may describe products that are not available worldwide. Quality Items Online does not warrant or represent that materials on our site are appropriate or available for use in other locations. If you choose to access our site from other locations, you do so at your own initiative and you are responsible for complying with local laws, if and to the extent local laws are applicable. You may not download or otherwise export or re-export software from our site in violation of United States export controls.

These terms shall be governed by and construed according to the laws of the state of California, as they are applied to agreements entered into and to be performed entirely within California. Any claim or cause of action arising out of or relating to these terms shall be barred unless such claim or cause of action is brought within one year after it arises; any such claim or cause of action shall be brought only in the state or federal courts in the Northern District of California, and you consent to jurisdiction of such courts for the purpose of litigating such actions.

Whenever possible, each provision of these terms shall be interpreted in such manner as to be effective and valid under applicable law, but if any provision is deemed prohibited or invalid under applicable law, such provision shall be ineffective to the extent of such prohibition or invalidity without invalidating the remainder of such provision or the remaining provisions of these terms.

Quality Items Online reserves the right to remove for any reason posted materials from our forums, and the right to deny in its sole discretion any user access to our site or our forums, without notice.

This is the entire agreement between us relating to your use of this site. These terms may not be modified by you, in writing or otherwise, unless agreed to in a written document signed by Quality Items Online.


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Images & content are Copyright© protected. LED-Lenser® is a registered trademark of Zweibruder GbR., Solingen, Germany Coast® is a registered trademark of Coast Cutlery, Inc. Portland, OR Maglite® is a registered trademark of Mag Instrument, Inc. Ontario, CA TerraLUX® is a registered trademark of TerraLUX Corp. Boulder, CO Diamond® LED Flashlights & Bulbs are trademarks of Diamond Marketing, Inc. Blaine, WA Luxeon® is a registered trademark of the Lumileds® Corporation, San Jose, CA

Saturday, 4 February, 2012